Aaron Strauser

NPCC, LLC (No Problem!!! Services)

NPCC, LLC (DBA No Problem!!! Services) is the parent company of No Problem!!! Heating and Air. No Problem!!! Services started in November 2002 as a carpet cleaning company and has grown to be one of Dallas-Fort Worth’s most recognized and respected restoration and remodeling companies. We have built our brand on always doing what we say we are going to do, when we say we are going to do it and always treating people the way we would want to be treated. As we have grown, we learned to lean heavily on the experts and trust them that they had the same goals that we did as a company. When the opportunity was presented to us to acquire one of the experts it was a move we felt like we had to make. We are committed to make sure that No Problem!!! Heating and Air will be operated in the same way that No Problem!!! Services has been, with honor, integrity and the same desire to treat others the way we want to be treated. We have committed to make minimal changes to the prior company; in fact, we are keeping the same staff.

Teresa Penner

General Manager
No Problem!!! Heating and Air

I would like to introduce myself to you; My name is Teresa Penner, I am the General Manager of No Problem!!! Heating and Air. My career in HVAC started in 2004 when I opened a Sub-Contracting company for installations. I initially worked in the office only, but one day we were shorthanded so I went out into the field. Needless to say I loved it, and I continued to work full time installing for over 4 years. In 2009 I accepted a position at Crystal Aire; I started off in the Sales Department and then moved into the Service Manager position. I worked side by side with the owner for 3 years then was promoted the General Manager. In April of 2015 I became the new owner of Crystal Aire, I was honored to assume ownership and to carry on the vision that they had for this family oriented company. For the last 4 (space)years I have learned so much and have grown with Crystal Aire, now I am pleased to announce that NPCC, LLC is the new owner of Crystal Aire and they have rebranded it No Problem!!! Heating and Air. Over the last 8 years I have worked with No Problem!!! Services and found them to be a company set apart from all others. Our like-minded goals, and respect for customer service is what drew me to the idea of being a part of something bigger than just me. I am excited to be a part of such a great company and look forward to many years of doing what I love.

I am a devoted mom to 3 amazing children, Brianna, Scott, and Michael. We are proud members of our FFA program where we raise show pigs and goats and travel all around Texas. If we aren’t in the barns working we enjoy catching a baseball game, doing some hiking, or having a game night!

My goal is to always put God first in my life in the hope that I will always treat my family, coworkers, and customers with the upmost respect and care. I have the privilege to work with some of the best people in the HVAC industry and together we make a dynamic team.

Brianna Snider


Brianna is a 2017 Texas A&M Graduate, and is working to finish her teaching certificate. She has plans to be a High School Agriculture Teacher in the near future. We are lucky to have this talented young lady here at No Problem!!! Heating and Air. She is the happy voice you will hear when you call!

Tom Ellis

Service Manager

Tom Ellis started his career in HVAC in 2009, he has continued his education over the years to achieve the NATE Certified Technician Certificate. Tom had been with Crystal Aire and now No Problem!!! Heating and Air since 2010. Many years of dedication and outstanding quality service has placed in the role of Service Manager. Tom is well know and liked by all our loyal customers. He will be the one showing up at midnight to get you up and running on a hot summer night! Tom is the most valuable member of this team, we appreciate his hard work and his big heart for this company.

Schedule Service